Acumatica Pricing: The 2023 Guide to Acumatica Licensing

Acumatica Licensing Method

Another area where Acumatica stands out from the competition is the flexibility it offers with how you license their platform. Acumatica offers 3 different ways to license: Standard SaaS, Private Cloud, and Perpetual Cloud. Lets break these down.

Acumatica’s SaaS Subscription: Probably the method that most enterprise software users are used to. This model lowers the initial licensing costs, eliminates the costs associated with acquiring and maintaining servers for Acumatica ERP software and hosting infrastructure, and provides you with the flexibility to increase your subscription license as your business grows at any renewal term. The SaaS service generally provides the lowest total cost of ownership, the greatest flexibility for the customer, and the highest service availability.

Private Cloud Subscription (PCS): Similar to the SaaS model, the PCS model lowers initial licensing costs and provides you with the flexibility to increase subscription license counts as your business grows, or even decrease license counts at any renewal term. However, the PCS model allows you to self-host the Acumatica platform or use a third-party vendor of your choosing to host the solution.

Private Cloud Perpetual (PCP) Licensing allows you to use the software with perpetual usage
rights, meaning that you can use the licensed version of the software for as long as you choose. Perpetual
licensing might be for you if you prefer a larger upfront investment, if you want to manage the solution
internally, and if you will run the software on your premise.

Essentially these three options give you the flexibility to host Acumatica where ever you feel most comfortable, on-premise, third-party, or though Acumatica and allow you to choose how much of an up-front investment you’d like to make.

Most businesses will choose the SaaS subscription method but this flexibility may come in handy for some businesses with unique requirements.

Acumatica Licensing Guide

Acumatica offers each of its editions for 3 different categories of business size; Small Business, Advanced, and Enterprise. For example, a construction company could choose the Small Business Construction Edition or the Advanced Construction Edition. Each of these versions of Acumatica come with access to particular modules as well as some other minor differences we’ll discuss below.

Acumatica Small Business Pricing

When it comes to pricing for small businesses, Acumatica does have a special offering. Normally, Acumatica does not do per user pricing, however, for small businesses, they do have an option. Small Business editions have a max of 5 active users, and an additional 5 active users can be purchased at an additional cost.

The small business version does have limited access to add ons when compared Advanced and Enterprise. For example, Small Business Editions do not have access to certain modules or features. For example, the Manufacturing Small Business Edition does not have MRP functionality included. It is important to go over these differences when talking to your VAR partner when deciding if the small business version is right for you.

Other notable limitations, the Small Business Edition comes with a maximum of 2000 monthly commercial transactions and only 50 GB of storage. Also, the Small Business Edition usually does not get any discounts and is sold mostly at list price. The Small Business Edition is best for businesses under 50 employees and making less than 10M per year.

Acumatica Advanced Edition

The Advanced edition is the most commonly sold version of Acumatica.

The Advanced Edition has little to no limitations on add ons, usually qualifies for some discounts year-round, comes with 100 GB of storage, can go up to 20,000 monthly commercial transactions, and usually comes with unlimited users.

Acumatica Enterprise Edition

Acumatica is aimed at the mid-market, however, they still do have some enterprise customers. Their CTV licensing model is hard for some businesses to pass up on and they continue to grow with Acumatica through the mid-market and into the enterprise range.

There are remarkably few differences between the Advanced and Enterprise Editions when it comes to pricing. Usually enterprise customers have more opportunities for discounts, but other than that the main difference is up to 500 GB of storage comes with the Enterprise Edition.

Other Acumatica Costs to Consider

When it comes to purchasing Acumatica, there will always be associated costs that go along with the purchase. These costs are not negligible and therefore we have added them in the guide to give would-be users a full picture of cost of an Acumatica purchase. However, do keep in mind that these associated costs are not unique to Acumatica and will come with any ERP solution aimed at the mid-market or larger.

Acumatica Implementation Pricing

The implementation of Acumatica and how much it could cost probably deserves its own article and may get one from us in the future.

Implementation is the process of setting up the Acumatica platform to the requirements of the user. This process usually takes a couple months and in most cases requires the assistance of third-party Acumatica partners.

Of course, the assistance of third-party partners is not free. And the fee for the implementation can usually be measured in thousands of dollars depending on your unique needs.

Acumatica Support Pricing

Support is not a mandatory cost for all users, however, for users looking to make sure they’re getting the full ROI out of the Acumatica platform or users new to enterprise-grade software, it might be a price they’re willing to pay.

Acumatica offers two tiers of support for their users that range in price from a few hundred to a little over $1000 per month based on size of the customer and level of support requested.

Migration Pricing

Making the move to Acumatica will not be free. The financial and other important records that are currently being stored in various platforms or on excel sheets will have to be brought over and set up inside of Acumatica. This may not cost financial resources depending on the size of your business but could just tie up some internal resources for a few days. However, for larger businesses with gigabytes of data, a migration tool may be required to bulk transfer the data in an efficient manner.

For smaller businesses this could cost few thousand dollars but for enterprise users this could be as high as $10,000 or more.

Acumatica Integration Pricing

Integrations are an important part of the value add of a core businesses management solution such as Acumatica and it is best practice for them to be set up during the initial implementation phase thus they should be considered when purchasing the platform. Acumatica offers a vast API and was built with a number of key integrations in mind. However, not every application can expect native Acumatica integration functionality out-of-the-box.

The price of an integration may vary depending on how common of a use-case it is and how complex the users needs are. Simple integrations with common use-cases can cost a few hundred per month, while complex integrations from niche applications could be in the thousands.

It’s important that a user does their own research on this matter before they begin the implementation process as you wouldn’t want these costs to take you by surprise.

Acumatica Customization Pricing

Customization is very similar to integration and you could even say that integration is a form of customization. However, both must be considered when it comes to the cost of Acumatica for your business. Not every user will need customization as Acumatica does a fantastic job of covering the needs of most businesses out-of-the-box.

However, sometimes when a business has unique processes custom functionality needs to be built inside of the Acumatica platform in order to meet all of the requirements of the users.

When it comes to pricing these customizations it would be difficult to venture a guess as they could range wildly based on the functionality needed to be built.

However, drawing on our years of experience inside of the ERP development space, we feel comfortable saying that most customizations range in the thousands of dollars, somewhere between a $2000-$7000 one-time fee.

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Acumatica Training Pricing

When it comes to enterprise-grade software solutions, training often gets overlooked. The fact is that Acumatica packs a punch when it comes to functionality and is a sprawling solution with layers of features and possibilities. Training is a fantastic way to for new users to hit the ground running with the Acumatica platform and should be strongly considered by those who wish to quickly unlock its potential and ROI.

It should be noted here that Acumatica offers a free resource to its users in the form of Acumatica Open University Which is a pre-recorded, video-based training program complete with quizzes, certificates, and specialized learning paths based.

However, for users looking for a more hands-on and personalized learning experience there are some options from partners that usually range under a $1000 per course.