Acumatica Partners: The 2023 Guide To Choosing The Best Consultant

Welcome to our article on understanding the Acumatica Partner ecosystem! Acumatica is a cloud-based enterprise resource planning (ERP) software that has a robust network of partners that offer a variety of services and solutions to help customers get the most out of their Acumatica investment. In this article, we will delve into the different types of Acumatica partners and provide tips on how to choose the right consultant for your business needs.

There are several types of Acumatica Partners and Consultants, including Resellers, service providers, technology partners, and OEM partners. Each type of partner offers a unique set of services and solutions that can help customers streamline their operations, increase efficiency, and achieve their business goals.

When it comes to choosing an Acumatica partner as a consultant, it’s important to consider the specific needs of your business and the services and solutions that will best meet those needs. It may also be helpful to research the reputation and track record of potential partners, as well as seek recommendations from other Acumatica customers.

In the following sections of this article, we will delve into the details of each type of Acumatica partner and provide tips on how to choose the right one for your business. By the end of this article, you will have a better understanding of the Acumatica partner ecosystem and be well-equipped to make an informed decision.

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What is an Acumatica Partner?

An Acumatica partner is a company that has a business relationship with Acumatica. Partners of Acumatica typically offer a range of services and solutions that can help customers get the most out of their Acumatica investment.

There are several types of Acumatica partners, including:

1. Resellers or Value Added Reseller (VAR): Sometimes referred to as Acumatica Channel partners, these are companies that sell Acumatica licenses and provide support to customers.
2. Service providers: These are companies that offer value-added services on top of Acumatica, such as custom development, integrations, and training. They often have a specialized focus, such as serving a specific industry or providing specific types of solutions.
3. Technology partners: These are companies that offer complementary products or services that can be integrated with Acumatica. This may include hardware, software, or cloud services that enhance the functionality of the Acumatica platform.
4. OEM partners: These are original equipment manufacturers (OEMs) that integrate Acumatica into their own products or services. This might include companies that build custom ERP solutions for specific industries or that offer Acumatica as part of a larger product offering.

Acumatica Channel Partners

An Acumatica VAR (value-added reseller) or Channel Partner is a company that resells Acumatica licenses and provides support to customers. VAR partners typically offer a range of services, including consulting and implementation to customers that they onboard. They may also offer training and ongoing support to ensure that customers are able to fully utilize the software and achieve their business goals.

VAR partners play a key role in the Acumatica ecosystem, as they are responsible for bringing the software to market and helping customers get the most out of it. They typically have a deep understanding of the Acumatica platform and can provide valuable insights and guidance to customers looking to implement or upgrade their ERP system. Acumatica does not do direct sales. So an Acumatica VAR partner is the only way to actually purchase the solution.

Acumatica Service Partner

An Acumatica service partner is a type of Acumatica partner that offers value-added services on top of the Acumatica software. These services can help customers get the most out of their Acumatica investment and achieve their business goals.

Acumatica service partners may offer a range of services, including:

1. Custom development: Service partners may offer custom development services to help customers tailor the Acumatica platform to their specific business needs. This can include building custom modules or integrations to extend the functionality of the software.
2. Integration: Service partners may also offer integration services to help customers connect the Acumatica platform with other systems, such as CRM, HR, or e-commerce platforms. This can help create a seamless workflow and improve efficiency.
3. Training: Service partners may offer training and support to help customers fully utilize the Acumatica platform and get the most out of the software. This may include in-person or online training sessions, as well as ongoing support and resources.

Acumatica Technology (ISV) Partner

An Acumatica ISV (Independent Software Vendor) partner is a type of Acumatica partner that offers complementary products or services that can be integrated with the Acumatica platform. ISV partners play a key role in the Acumatica ecosystem, as they help to expand the functionality of the software and provide additional value to customers.

ISV partners may offer a range of products or services, including:

1. Hardware: ISV partners may offer hardware solutions that can be integrated with Acumatica, such as point-of-sale systems or inventory management devices.
2. Software: ISV partners may also offer software solutions that can be integrated with Acumatica, such as CRM or HR systems. These integrations can help create a seamless workflow and improve efficiency.
3. Cloud services: ISV partners may offer cloud-based solutions that can be integrated with Acumatica, such as data backup or cloud storage services.

You’ll find many of Acumatica’s ISV partners in the Acumatica Marketplace.

Acumatica OEM Partner

An Acumatica OEM (Original Equipment Manufacturer) partner is a type of Acumatica partner that integrates the Acumatica platform into their own products or services. OEM partners play a key role in the Acumatica ecosystem, as they help to bring the software to market and provide additional value to customers.

OEM partners may offer a range of products or services that include Acumatica, such as:

1. Custom ERP solutions: OEM partners may build custom ERP solutions that are tailored to specific industries or business needs, and include Acumatica as a key component.
2. Bundled products or services: OEM partners may offer Acumatica as part of a larger product or service offering. This might include a package of hardware, software, and services that are designed to work together seamlessly.
3. Branded versions of Acumatica: OEM partners may offer branded versions of Acumatica that are tailored to specific markets or industries.

Why Choose Acumatica Partners as Consultants?

Acumatica partners have to go through rigorous certification programs to keep their partner status. A certified partner is guaranteed to have up-to-date best-practices and a good relationship with the Acumatica company.

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How to Choose an Acumatica Consultant

When it comes to consulting services, there are two types of partners to seek out, Service Providers and Channel Partners. Both should have experience with implementations, best-practices, and Acumatica knowledge, and be used to developing a relationship with a client over a long term.

If you are purchasing the Acumatica solution, it is recommended that you go with your VAR partner to work with you as your long term consultant. They will know your business best and should be able to provide more thought out and in-depth solutions. While shopping for Acumatica it is also best to choose a parter that has post-go-live support services. This way you’ll be sure to have someone to come back to when you need some help.

If you are determined not to use your VAR partner long term, find a service partner that meets the following criteria or use these factors when shopping for an initial VAR partner as well:

1. Expertise: Look for a consultant who has a deep understanding of the Acumatica platform and its capabilities. They should be able to demonstrate their knowledge and experience with the platform through their credentials, case studies, and references.
2. Industry experience: Consider a consultant who has experience working with businesses in your industry. They will be able to provide insights and recommendations based on the unique challenges and opportunities of your industry.
3. Services offered: Look for a consultant who offers a range of services, including implementation, customization, integration, and ongoing support. This will ensure that you have access to the full range of support you need to get the most out of your Acumatica investment.
4. Cost: Be sure to consider the cost of the consultant’s services when making your decision. While it’s important to choose a consultant who can provide the expertise and support you need, you’ll also want to ensure that their fees are within your budget.
5. Reputation: Look for a consultant who has a good reputation in the industry. You can ask for references and read online reviews to get a sense of their past work and the experiences of their clients.
6. Strong communication: Good communication is key to a successful implementation. Look for a partner who is responsive, transparent, and easy to work with to ensure a smooth and efficient process.

Wrapping Up

In conclusion, Acumatica partners are a valuable resource for businesses looking to implement and optimize the Acumatica platform. These partners have the expertise and experience to help businesses fully leverage the power of Acumatica to meet their specific needs. If you have a question or want to share your opinion about Acumatica partners, please leave a comment below.

Additionally, if you have an Acumatica project that you need help with, we encourage you to reach out to our team HERE. Our team of experienced consultants is here to help you get the most out of your Acumatica investment and achieve your business goals